Spotts Professional Computers is a full service computer repair house, serving Jackson, Madison Country since 2007. We are a team of qualified technicians able to assist you with your computer and other technology needs. Our business is built on quality service, rapid response times, and long-term relationships with our clients. We are a Microsoft Certified Partner and can provide customers with support remotely or one-on-one.
Our Areas of Expertise:
Spotts Professional Computers is a one-stop shop. We offer our clients the following services:
Computing hardware and software for homes and businesses
Local area networking (LAN) wide area networking (WAN), and virtual private network solutions
Network design, cabling, administration and training
Virus and spyware removal
Disaster Recovery Services
Custom-built PCs
Office Relocation Services
We are able to determine what equipment and programming is necessary to meet the business needs of our customers
Our repair technicians are not only knowledgeable, but they are also a pleasure to work with. We believe that it never hurts to have a sense of humor when troubleshooting. Our dedicated employees are willing to do everything from going through manuals to crawling under desks to plug in cables in order to satisfy a customer.
What makes us good
We are a Microsoft Certified Partner with a team of qualified technicians, well versed in all manner of computing, networking and security disciplines. Each technician is focused on delivering a quality service and is mindful that computers are an important part of a clients work and life. Whether our clients are struggling to send that work e-mail or receive those pictures from a friend, we are there to make things work the first time, every time. We can do this via remote and face-to-face support - depending on your need and your timeframe.
What makes us right for you
We are small enough to care and big enough to serve. The next time you are struggling to set up your printer, fighting to create that home network, or just looking to get some questions answered - give us a call.
What makes us different
Geeks? Not us. We pride ourselves on being a personable group of experts that speak your language and understand the technical challenges you face - we've been there too. We are also a team that is committed to:
Quality service - We sweat the details and make sure your system works when we're there and when we're not
Rapid response times - Our local technicians are always available for remote consultation. If the job requires hands-on work, we're probably right around the corner
Long-term relationships - You want to pick up the phone and hear the same voice each time, every time. You don't want to pay for each new technician to relearn your system before they can fix it. And, you want to work with a small team that is dedicated to your success, rather than catering to a long list of service stops that have to be made before the end of the day